TORONTO, ONTARIO, May 23, 2003, Progistix-Solutions Inc. (PSI) announced today a new, strategic, two year supply chain outsourcing partnership with Ricoh Canada Limited. Under the agreement, Progistix shall provide the Distribution Centre management and fulfillment operations to support Ricoh's distribution of office products and supplies to customers in western Canada.
"This partnership illustrates the benefits of 2 market leaders joining to improve product fulfillment and increase customer satisfaction." said Fred Kulach VP Business Development & Marketing at PSI. "While we are Canada's leader in providing outsourced supply chain services to high technology and office equipment organizations, our real value lies in integrating technology, business process design and execution to deliver benchmark levels of performance. We help Ricoh make good on their promise to be a market leader in office equipment."
Greg Richardson, Ricoh Canadian Distribution Manager agrees. "Our commitment to delivering best in class service makes this a natural partnership. Progistix clearly understands the importance of precision thinking in business process design, and also understands that Ricoh's customers will judge the success of this relationship. In the future we hope to leverage Progistix logistics capabilities in supporting Ricoh's field service technicians."
Ricoh expects that as a result of this partnership they will be able to substantially improve the time to market for their office products and supplies. Ricoh customers in western Canada will receive a level of customer service second to none in this very competitive business area.
Ricoh Canada Inc. is a wholly owned subsidiary of Ricoh Corporation with its head office located in Toronto, employing over 650 employees nation-wide. We are pioneers in the development of computer-networked and digital multifunctional document systems and market leaders in colour and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators, document management and wide format engineering systems. In every market we serve, we are committed to providing the most extraordinary products, services and overall customer satisfaction possible. We are exceptionally proud of our position in the competitive copier/printer industry as leading international providers of the highest quality document and content management solutions for the 21st century.
Progistix-Solutions Inc., a member of the Canada Post Group of Companies, is Canada's largest Canadian owned, third party logistics services company. Progistix people, from engineers to client representatives, are experts in the business of supply chain management. They work in collaboration with customers to develop, implement, execute and continuously improve their supply chain. By doing so, clients increase their competitive position by reducing their operating costs while simultaneously improving their operating performance and customer service. PSI is Canada's leading Third Party Logistics service provider for companies servicing the Copier & Fax marketplace.
For more information, please contact:
Media Relations at 1-866-773-7735
Mike Fast
Ricoh Canada Inc.
416-218-8240
